Backoffice & Operational Support Teams

We handle task execution with integrated automation, and consistent quality.

SERVICES

CONTENT MODERATION

We recognize the pivotal role content moderation plays in protecting a brand and keeping companies afloat. We have the processes and team in place to do so effectively.

CLAIMS PROCESSING

Customer service issues are bound to happen. We help to manage, verify, process, and mediate claims in an accurate and timely manner that appeases all parties involved.

APPLICATION VERIFICATION

Application verification can become a very critical yet daunting task. We help verify information and perform proper checks to prevent fraud and ensure that only qualified applicants make it through.

community

FRAUD PREVENTION

Trust and safety are two of the most valuable services that we offer. In the digital world, most of our client’s services and applications rely heavily on exemplary verification processes to survive and we take pride in protecting consumers across the globe.

Annotation

Take advantage of our Image Annotation Service to promptly obtain large quantities of high-quality training data for use with your computer vision models.

DIGITAL TRANSCRIPTION

From menu transcription for an on-demand delivery service to receipt transcription for an expense report automation platform, Dutytaker helps with audio and visual transcription needs.

WRITING & CONTENT CREATION

From product descriptions to business listings, we help make sure our clients’ messages come across clearly to customers.

Data Entry

Data entry is one of the most common back office tasks where growing businesses need the most help. We help streamline a client’s data entry tasks with our meticulous attention to detail and efficient processes.

E-COMMERCE TAGGING

An e-Commerce website without search functionality is hardly functional or user-friendly. We help identify and implement the appropriate tags and filters to ensure a partner’s customers can find what they are looking for quickly.

RESEARCH

From online research to deal hunting to lead generation, we provide the tools needed to scale our partners.

REMOVING THE HEADACHE

Speed

Dutytaker is the shortest path to implement omnichannel customer service with a proven and structured framework.

Scalability

Everything gets documented so that we can rapidly scale a large number of new agents for your business when you need them.

Reliability

We have build in agent buffers and safe guards to ensure constant operations and fast response times during your support operations.

What our clients are saying

Schedule your Dutytaker Back office Evaluation

See if we are a good fit for you!