Customer Support Outsourcing

For Blockchain and Crypto

Outsource Your Customer Support and Have It Handled by Real-Time Specialists, 24/7.

Transforming a minor service setback into a happy customer is something only a great customer support service can achieve. Covering every time zone, our specialists will expertly engage with your users at every stage of your crypto/blockchain project: from pre-sale, airdrop, public ICO, token generation event, to mainnet launch and beyond. 

Working with customer relationship management (CRM) software and tools including ZenDesk, Freshdesk, and Salesforce Desk (to name a few), we adapt to and streamline the way you do business, ensuring exceptional customer service support.


Customer support

24/7 Customer Support

Turn Users into Advocates

Community Management

Grow and engage your multi-channel community

Telegram Moderation

Engage with your Telegram community

Know Your Customer (KYC)

We build your KYC process

Tools & Technologies we collaborated


Dutytaker is the shortest path to implement omnichannel customer service with a proven and structured framework.


Everything gets documented so that we can rapidly scale a large number of new agents for your business when you need them.


We have build in agent buffers and safe guards to ensure constant operations and fast response times during your support operations.

Schedule your Dutytaker back office Evaluation

See if we are a good fit for you!