Outsourcing Customer Service Support

For eCommerce

Upgrade Your Customers to Lifetime Fans. Outsource Your Customer Support and Have It Handled by Real-Time Specialists, 24/7.

Transforming a minor service setback into a happy customer is something only a great customer support service can achieve. Covering every time zone, our specialists work hand-in-hand with your operations team to provide exceptional customer support with real-time response rate.

 Working with customer relationship management (CRM) software and tools including ZenDesk, Freshdesk, and Salesforce Desk (to name a few), we adapt to and streamline the way you do business, ensuring exceptional customer service support.

SERVICES

Customer support

24/7 Customer Support

Keep your customers recurrent and satisfied

Catalog Management

Manage your product lineup in real time

Orders Management

Minimize errors in processing orders and manage volume

Magento Developers

Get a team of developers backing your operations

Tools & Technologies we collaborated

Speed

Dutytaker is the shortest path to implement omnichannel customer service with a proven and structured framework.

Scalability

Everything gets documented so that we can rapidly scale a large number of new agents for your business when you need them.

Reliability

We have build in agent buffers and safe guards to ensure constant operations and fast response times during your support operations.

Schedule your Dutytaker back office Evaluation

See if we are a good fit for you!