Customer Service Support Outsourcing

For SaaS

Behind a Great Product Is a Great Support Team

Dutytaker learns from your existing support tickets, designs training papers to meet your QA standards, and scales agents on demand in order to meet your customer support needs. 

You will receive periodic QA reports and instant peace of mind. Our specialists take care of SaaS support, eCommerce helpdesks, and in-app live chats. We integrate seamlessly with your Zendesk, Helpscout, Intercom, Freshdesk, Salesforce Desk, and other CRM platforms. 

Our agents work in different shifts up to 24/7, servicing your customers while you focus on growing your product.


Customer support

Customer Support

Grow and engage your multi-channel Increase customer retention

Outbound Sales

Increase your sales with outbound specialists

Tools & Technologies we collaborated


Dutytaker is the shortest path to implement omnichannel customer service with a proven and structured framework.


Everything gets documented so that we can rapidly scale a large number of new agents for your business when you need them.


We have build in agent buffers and safe guards to ensure constant operations and fast response times during your support operations.

Schedule your Dutytaker back office Evaluation

See if we are a good fit for you!