Dutytaker provides a wide range of back office management services while upholding excellent customer service standards and representing your company’s image. with the aid of cutting-edge infrastructure and technology. In order to provide your operations, our skilled team will create a location strategy that takes advantage of the best options that offshore, nearshore, and onshore have to offer. We provide the following services:

Back-Office Management

Robotic Process Automation

Robotic Process Automation (RPA) automates repetitive tasks with software bots, improving efficiency and reducing errors.

Analytics & Insights, VOC

Analytics & Insights in VOC analyze customer feedback to identify trends and improve products and services.

HR Services

HR Services manage employee-related functions like recruitment, payroll, benefits, and compliance to support organizational efficiency and employee well-being.

Support Team

The Support Team assists customers by resolving issues, answering inquiries, and ensuring a positive user experience.

Payroll Management

Payroll Management handles the processing of employee salaries, deductions, and taxes, ensuring accurate and timely payments.

Data Moderatation

Data Moderation involves reviewing and managing content to ensure it meets community guidelines, legal standards, and quality criteria.

Data Digitization, Verification & KYC

Data Digitization, Verification, & KYC involves converting physical data to digital, validating its accuracy, and ensuring compliance with Know Your Customer regulations.