Customer Experience

& Operational Support for SaaS Companies

The world’s most innovative tech products are scaling faster and more efficiently by outsourcing backstage operations to SaaS specialists. Acquire the peace of mind that allows you focus on user retention, recurring revenue, or customer acquisition.

We provide full cycle competing strategy, business process optimization, development through revolutionary technology and the best talent to deliver transformational, digital scale. Competitive Outsourcing? The Answer is Us.

Industries

Blockchain and Crypto

Outsourcing for AI

Outsourcing for SaaS

Outsourcing for eCommerce

Outsourcing for Mobile & Web Apps

Our Services

Trial conversation

customer support outsourcing

We help you map your CX journey, Email support, live chat support, omni channel helpdesk services, CRM management, loyalty program management, customer retention omni-channel & customer support outsourcing

Content Moderatation

Data Processing Support

We handle all of your back office operational support putting customers first, Virtual assistants, invoice & order management, appointment management, database management, application processing.

Data Annotation Team

Image processing and annotation, video annotation, 3D point cloud annotation, speech recognition, text processing, RBA training, emotional intelligence assistance, multi-lingual chatbot training.

OUR ADVANTAGE

BETTER

experiences through exceptional people and process innovation.

FASTER

scaling and unrivaled agility through unexpected change.

IMPROVE AUTOMATICALLY

Our service is fully managed. We use three levels of management: local, client-specific and data-driven. This improves performance autonomously.

Tools & Technologies we collaborated

Start in one week

We pre-train agents to work with new clients. Get in touch with our CX onboarding team or launch a long term data processing support

No commitments

Hire onshore or offshore. Support as a Service is dynamic, so you only commit to the next month. Learn more about pricing, paid monthly, based on output.

Offshore Data Entry

Resolve issues quickly across all channels: email, chat, social media and voice. Promote dedicated agents for offshore data entry to manage specific channels.

What our clients are saying

Imagine what we will accomplish together!

Tell us about your needs and we will build a dedicated team that fits you perfectly and improve customer experience.